RETURN POLICY

Return & Refund Policy

At DogRelief™, we stand behind the quality of our products. That is why we offer a 30-day satisfaction guarantee.

1. Return Period You have 30 days after receiving your item to request a return.

2. Eligibility Conditions To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. Please ensure the product is free of pet hair or odors for hygiene reasons.

3. How to Start a Return To start a return, you can contact us at: support@dogrelief.store If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

4. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

5. Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days.